Privacy Policy
Introduction
A Better You Counseling Services ("we," "us," or "our") is committed to safeguarding your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable federal and Delaware state laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Delaware Personal Data Privacy Act (DPDPA).
Information We Collect
We may collect the following types of information:
Name, address, phone number, email address, date of birth, and other identifiers.
Health Information: Medical history, treatment plans, therapy session notes, and other health-related information.
Payment Information: Insurance details, billing address, and payment history.
Website Usage Data: Information collected through cookies and similar technologies when you visit our website.
Use and Disclosure of Information
We use and disclose your Protected Health Information (PHI) for purposes including, but not limited to:
Treatment: Sharing information with healthcare providers involved in your care.
Payment: Processing billing and insurance claims.
Healthcare Operations: Activities such as quality assessment, training, accreditation, and licensing.
We may also disclose your information without your authorization in certain situations, such as:
As Required by Law: Reporting abuse, neglect, or domestic violence; responding to legal proceedings.
Public Health Activities: Reporting diseases, injuries, or vital events.
Safety Threats: Preventing or reducing serious threats to anyone's health or safety.
Your Rights
You have the right to:
Access and Obtain a Copy: Request access to your health records.
Request Amendments: Ask for corrections to your records if they are inaccurate or incomplete.
Request Restrictions: Limit the use or disclosure of your information.
Confidential Communications: Receive communications through alternative means or locations.
Accounting of Disclosures: Receive a list of certain disclosures made of your information.
Revoke Authorization: Withdraw consent for uses and disclosures not required by law.
Data Security
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. However, no system can guarantee absolute security.
Cookies and Website Usage
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy page.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to our website. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or your rights, please contact us at:
A Better You Counseling Services 120 West Main Street Middletown, DE 19709 Email:
Phone: (302) 635-0991
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"This website does not provide medical advice. Please consult a professional."